Effective Date: July 2025
At Suvāsa, your privacy is not just respected- it’s protected. We’re committed to safeguarding your personal information and using it mindfully and transparently. This Privacy Policy outlines how we collect, use, share, and protect your data when you engage with our website, products, and services
What Information We Collect
When you use our website or make a purchase, we may collect the following types of personal data:
- Identity Information: Name, email address, phone number
- Shipping Information: Delivery address, pin code, country
- Payment Information: Billing address, UPI, Razorpay ID (handled securely through third-party gateways)
- Technical Data: IP address, browser type, cookies, device ID, and time zone
- Usage Data: Pages visited, time spent, search queries, and purchase behavior
We do not collect or store your card details directly. All payment processing is handled securely via our trusted partners like Razorpay and Shiprocket.
How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Communicate order updates and offers
- Provide customer support
- Improve our website experience
- Comply with legal obligations
- Send promotional content (only if you’ve opted in)
We only collect data that is relevant, minimal, and necessary for our service.
How We Protect Your Information
Your trust matters to us.
- We use SSL encryption and secure servers
- We don’t sell or rent your data
- Access to your data is limited to authorized personnel
- Payment data is handled through PCI-DSS compliant third parties
Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences
- Understand browsing behavior
- Enhance user experience
You can turn off cookies anytime via your browser settings, but note that this may affect some features of the website.
Sharing of Information
We only share data with:
- Logistics partners (e.g., Shiprocket) to ensure smooth delivery
- Payment gateways (e.g., Razorpay) for secure transactions
- Email marketing platforms (if opted in, e.g., Mailchimp, Shopify, etc.)
We never sell your data to third-party advertisers.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (in accordance with legal obligations)
- Withdraw consent to marketing communication at any time
You can reach out to us anytime at www.suvaasa.work@gmail.com for privacy-related requests.
Third-Party Links
Our website may contain links to other websites. We’re not responsible for their privacy practices, so we recommend reviewing their policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted here, with the “Effective Date” mentioned above. We encourage you to check back periodically.